Frequently asked questions

Yes, as long as you can demonstrate that you are an established South Australian company (operating for at least 24 months or more) and are export-ready. The Program, however, targets high-growth and innovative companies.

When a business is prepared to enter international markets and sell its products or services to foreign buyers. A business is considered export-ready when it has the resources, capabilities and understanding of the target markets to successfully navigate trade challenges.

Although there is no FTE or turnover requirement to be eligible for the Program, the target of the Program is on those South Australian businesses who have a strong local footprint, are on a growth trajectory and have exported to date.

Yes, as long as the business review to be undertaken as part of the Program identifies that it is one of the significant export barriers that you are currently facing and that addressing the issue will have a relatively significant impact in terms of accelerating your export growth.

Yes, as long as you have been established in South Australia generating revenue for at least 24 months to date.

You must have an ABN with evidence that your company has been established in South Australia, generating revenue for at least 24 months to date.

You are eligible to apply if you have not received GEP funding in the last three years or have any outstanding grant commitments with DSD.

Yes, you must provide an ABN to be eligible and participate in the Program.

Yes, DSD will request clarifying information from an applicant if required to undertake assessments, however DSD will not contact applicants if an application is incomplete or requested documentation has not been submitted.

No, your application must be submitted in English.

No, your application must be submitted online via DSD portal. Any material received by post will not be assessed and will be returned to the sender. If you think you will have difficulty submitting your application online, contact DSD.GEP@sa.gov.au

No, all budgets must be GST exclusive.

Applicants must be registered for GST to receive this grant funding. You do not have to pay GST on the funding payment unless you make a supply in return for the payment, therefore the GST component of incurred expenses for eligible services can be claimed under the Program when reporting your expenditure.

An independent panel from the department and other government agencies will be formed to assess applications.

The Program adopts a competitive application process, where applications are assessed on merit by DSD. Please see the program guidelines for further information.

The final decision on grant recipients will be made by DSD based on the recommendation of the assessment panel.

Applications open on Wednesday 30 October 2024 for three weeks closing on Wednesday 20 November 2024. Non eligible applicants will receive notification within 10 working days of the closing date.

Successful/unsuccessful applicants will be notified within 6-8 weeks of the closing date.

It is important to note that whilst DSD aims to ensure dates are met, there are times where dates may be subject to change.

DSD is using the SmartyGrants grants management system, which is an Australian cloud-based grants administration software and data science solution.

SmartyGrants is ISO accredited (ISO/IEC 27001:2022 - the world's best-known standard for information security management systems).

If you have any technical difficulties in accessing or using the online application platform, contact the DSD Trade Grants team via email at DSD.GEP@sa.gov.au or call during business hours (08) 7085 1533.

DSD’s extensive team of specialist Export Advisers are located across South Australia and can provide general export advisory services to support your application. Further information is available at https://export.sa.gov.au/trade-team

DSD does not have an appeal mechanism for unsuccessful applicants. Applicants can contact DSD in writing and lodge a complaint vie email at DSD.GEP@sa.gov.au

If selected for the Global Expansion Program, you will receive a free business review by an external provider who is selected by DSD. A report of the business review results will be provided to you and will outline specific export needs for your business. Grant funding of up to AUD$50,000 per participant will be made available to address impediments to export growth identified by the business reviews, but the grant only be offered to applicants where:

• Business reviews have been completed
• A 12-month action plan has been developed by the applicant based on the individual business review results
• DSD has approved the action plan and activity for which the funding will be used.

Yes, you can choose to access export services provided by those you have already worked with, but the funding assistance must address the gaps identified by the business reviews. The service providers must demonstrate capability and experience in the identified areas to provide support to you. You will be requested to declare conflicts of interest before engaging nominated service providers.

No. Any services that are not direct export support services including operational expenses for your routine business export activities are not eligible under the Program. This Program focuses on export-capability building, and hence the funding will only be provided to support South Australian companies to build their export capability, rather than assisting with operational activities.

The grant offer of up to AUD$50,000 per participant will be made available following finalisation of the business review process, development of a 12-month action plan and signing of grant agreements with successful applicants. The exact amount to be granted will be determined based on a quote or quotes from service providers selected by participants and approved by DSD.

DSD will make an upfront payment of 50% of the grant. The remaining payment of up to 50% of the grant will be paid to the participant at the end of the funding period upon submission and approval of progress and expenditure reporting. The final 50% may be reduced in the participant has not expended the full grant amount. Participants also need to repay any unexpended grant monies to DSD during the grant acquittal process.

You will be required to submit a tax invoice from selected service provider(s) with respect to the eligible service specified in your action plans, as well as a receipt from the service provider(s) confirming your payment of the eligible service. As evidence of the use of the grant, you will be required to submit a report on the eligible service accessed through the funding.