1. Introduction
These Terms & Conditions (“Terms”) set out how we collect, use, store and share your personal information when you engage with us, including when you register for or attend our events. By using our services, you agree to these Terms.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).
2. Data We Collect
When you engage with us, we may collect:
- Personal information you provide (such as name, email address, phone number, and payment details).
- Information about your attendance at our events.
- Any communications you send to us.
3. How We Use Your Data
We use your personal data for the following purposes:
- To process event registrations and payments.
- To communicate with you about events you have registered for.
- To improve our services and provide a better customer experience.
- To meet our legal and regulatory obligations.
4. Where Your Data Is Stored
We use Humanitix as our ticketing platform. Please note:
- Your personal data will be collected and transferred outside the United Kingdom.
- Specifically, your data will be stored in Australia, which is not currently recognised by the UK Government as providing the same level of data protection as the UK.
We have taken steps to ensure that your data remains protected, including implementing appropriate safeguards through our contractual arrangements with Humanitix.
5. Sharing Your Data
We do not sell or rent your data to third parties. We may share your personal information only with:
- Our trusted service providers (such as Humanitix) who process data on our behalf.
- Regulators, government authorities, or law enforcement where required by law.
6. Your Rights (UK Users)
If you are located in the United Kingdom, you have the following rights under the UK GDPR:
- Access
– Request a copy of the personal data we hold about you.
- Correction
– Ask us to correct any inaccurate or incomplete information.
- Deletion
– Request that we delete your personal data, subject to legal or contractual obligations.
- Restriction
– Ask us to restrict how we process your personal data.
- Objection
– Object to the processing of your personal data in certain circumstances.
- Portability
– Request that we provide your data in a portable format to transfer to another service.
To exercise any of these rights, please contact us using the details provided below.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in these Terms or as required by law.
8. Contact Us
If you have any questions about these Terms or how we handle your data, please contact us at:
DSDCommunications@sa.gov.au
If you are based in the United Kingdom and are unhappy with how we process your personal data, you also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO): https://ico.org.uk
