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Government of South Australia - Department of State Development

    2024-25 Annual Report

    From the Chief Executive

    DIIS Adam Reid small

    The Department of State Development (DSD) was established on 1 July 2024.

    Over the past financial year, we’ve focused on unlocking opportunities across key sectors including defence, energy transition, minerals processing, agriculture, food and wine, and building and construction.

    We’ve made strong progress in growing innovative, productive industries and supporting businesses to succeed locally, nationally and globally.

    I am particularly proud of the way staff from across the department have come together over the past 12 months to support workers, businesses and communities that have encountered challenging circumstances.

    Following the joint support package announced by the Australian and South Australian governments for the Whyalla Steelworks, the department delivered immediate, on-the-ground assistance to those impacted by the administration of the steelworks.

    This included the implementation of the Business Creditor Assistance Scheme and the Small Local Business Support Program, providing vital support to local workers and businesses during a period of uncertainty.

    More recently, the department has responded to the naturally occurring algal bloom impacting parts of South Australia's coastline by delivering a suite of business and industry support measures. These have included small business and industry grants, and mental health and wellbeing support, ensuring communities receive the assistance they need.

    Strategic workforce development has remained a priority, particularly in the defence industry. Already a major employer in South Australia, demand for skilled workers is set to increase significantly with the local construction of the SSN-AUKUS conventionally armed, nuclear-powered submarines.

    Through the state’s investment in the South Australian Defence Industry Workforce and Skills Report and Action Plan, the department was proud to partner with the Australian Government to support people of all ages and backgrounds in preparing for these roles.

    Vocational education and training (VET) continues to play a critical role in equipping South Australians with the skills we need to drive a dynamic and evolving economy.

    Over the past year, the department has focused on making VET qualifications more accessible, directing investment toward priority training areas, and supporting students to successfully complete their studies and transition into meaningful employment. In 2024-25, the South Australian Government invested over $225 million in VET courses at TAFE SA and non-government registered training organisations, supporting around 32,300 commencements in training, targeting priority industries and occupations for our economy.

    Skilled and business migration remains a critical lever in addressing workforce gaps. In 2024–25, the department delivered South Australia’s largest Designated Area Migration Agreement program to date, alongside the General Skilled Migration Program.

    It was a landmark year in higher education in South Australia as we prepare for the opening of Adelaide University in January 2026. Following its market launch in July 2024, the new university debuted in the QS World University Rankings’ top 100 globally, and Professor Nicola Phillips was appointed as its inaugural Vice-Chancellor.

    The new university is set to have the largest cohort of domestic students of any university in Australia when it opens in 2026.

    We have continued to invest in our innovation ecosystem and in 2024, the South Australian Government committed $6 million to the Australian Institute for Machine Learning (AIML) to support a range of industrial AI initiatives and accelerate AI-driven innovation and capability across key sectors. Supporting local entrepreneurs and startups to commercialise their products and scale their businesses has been a key investment focus of the Research and Innovation Fund, and has also enabled greater access to South Australia’s world-class National Collaborative Research Infrastructure Strategy (NCRIS) facilities, helping turn ideas into impact.

    We have continued to build the capability of small and family businesses, with more than 14,200 small business owners engaging with programs under South Australia’s Small Business Strategy 2023–2030 over the past two years.

    The Office for Small and Family Business also administered more than $20 million in Energy Efficiency Grants to help small businesses invest in energy-efficient practices and equipment.

    Over the past year, the department has continued to deliver strong outcomes across its trade and investment portfolio, securing several hundred million dollars in investment for South Australia.

    South Australia achieved near record export values and attracted growing investor interest, supported by a robust pipeline of projects and capital investment.

    A key highlight has been South Australia’s participation in World Expo 2025 Osaka, where our presence at the Australia Pavilion is showcasing the state to an estimated 15,000 visitors per day.

    Our investment activities, delivered alongside major events such as AFL Gather Round and LIV Golf, have played a pivotal role in presenting a compelling value proposition for South Australia to both domestic and international audiences.

    This work has been further strengthened by the ongoing leadership of Brand SA, which continues to position our state confidently in local, national and global markets, showcasing South Australia’s unique goods, services, experiences and produce to the world.

    As we look ahead, I am proud of the dedication and impact of our staff across the department.

    Together, we will continue to build a stronger, more resilient and future-ready South Australia.

    Adam Reid
    Chief Executive
    Department of State Development

    Overview: about the agency

    Our Purpose

    Drive sustainable economic growth in South Australia by increasing industrial capability and capacity, developing a skilled workforce, and attracting investment.

    Our Vision

    Drive sustainable economic growth in South Australia and ensure that South Australia capitalises on the opportunities in priority sectors and major projects.

    Our Values

    • Collaboration and Engagement
    • Courage and Tenacity
    • Honesty and Integrity
    • Professionalism
    • Respect
    • Service
    • Sustainability
    • Trust

    Our functions, objectives and deliverables

    • Grow innovative and productive industries and businesses
    • Improve the state’s industrial capability and capacity
    • Develop a high performing research and innovation system, accelerating productivity and technology adoption
    • Build the skilled workforce with industry
    • Support individuals to gain skills, access tailored supports and transition to work
    • Drive local, national and international investment
    • Build and sustain a high performing, organisational culture
    • Increase and diversify the export of our goods and services
    • Promote South Australia’s brand and our competitive advantages domestically and internationally

    Success across these strategic objectives will contribute to the achievement of the following long-term outcomes:

    • Business growth and sustainability
    • Increased productivity across business and industry
    • Growth in the state’s commercial engagement in trade and investment in key priority markets
    • Growth in the capability, adaptability and capacity of the workforce
    • Globally recognised research and innovation system connected to industry
    • South Australians have the skills they need to engage in valued work and the community
    Dsd org structure annual report 2024 2025

    During 2024-2025 there were the following changes to the agency’s structure and objectives as a result of internal reviews or machinery of government changes.

    The Department of State Development was established on 1 July 2024 by bringing together functions from the following agencies:

    • Department for Education
      • Skills SA
    • Department for Industry, Innovation and Science
      • Industry and Workforce Capability
      • Research and Innovation
    • Department of the Premier and Cabinet
      • Population Strategy
    • Department for Trade and Investment
      • Brand SA
      • International
      • Invest SA
      • Trade

    Internal reviews led to the following organisational changes:

    • The establishment of a new Trade and International group
    • The establishment of a new Office of the Chief Executive
    • The establishment of a new Industry, Innovation and Small Business group, including establishment of a new Industry Development team
    • The establishment of a new Workforce, Population and Migration group, including establishment of a Population, Strategy and Migration Team.

    Hon Susan Close MP


    Susan Close is the Deputy Premier of South Australia and the Minister for Climate, Environment and Water, Minister for Industry, Innovation and Science, and Minister for Workforce and Population Strategy. Susan has been the Member for Port Adelaide since 2012.

    Before entering Parliament, Susan was an executive in the Department of Environment and Natural Resources and played a key role in establishing the Adelaide Dolphin Sanctuary as a community advocate.

    She previously worked at the University of Adelaide managing student services and holds a PhD from Flinders University. Susan is a fierce advocate for women in the workplace, passionate about ensuring accessible and quality education for all, deeply concerned about protecting nature, and driven to deliver the best economic outcomes for South Australia so everyone can benefit from a prosperous future for our state.


    Hon Blair Boyer MP

    Hon Blair Boyer MP

    Blair Boyer is the Minister for Education, Training and Skills and has been the Member for Wright since 2018.

    Blair lives in the north eastern suburbs of Adelaide with his wife and three daughters. He grew up on the family farm in rural South West Victoria, not far from Mount Gambier.

    Blair is passionate about education and believes that a strong, affordable and accessible public education system is the key to equality.


    Hon Andrea Michaels MP

    Andrea Michaels is the Minister for Small and Family Business, Minister for Consumer and Business Affairs, and Minister for the Arts. She is also the Member for Enfield, representing the community in Adelaide’s inner north and north-eastern suburbs.

    Prior to becoming a Minister, Andrea was running her own small business – a legal practice specialising in commercial law and supporting small and family businesses. She has also been Treasurer of the Law Society of SA, a company director, and a partner at industry leading law firms, as well as a chartered tax advisor and accredited family business advisor.

    Andrea is passionate about promoting diversity, supporting more women to launch and grow businesses, and building safe, fair and friendly communities. She is focused on ensuring the government is easy to do business with, that small businesses are supported to succeed, and that the whole community has access to a thriving cultural and creative sector.


    Hon Joe Szakacs MP

    Hon Joe Szakacs MP

    Joe Szakacs is the Minister for Trade and Investment, Minister for Local Government, and Minister for Veterans Affairs. He has also been the Member for Cheltenham since 2019.

    Before formally entering politics, he held senior roles in the trade union movement, legal practice and as a company director in the superannuation and insurance industries, including as Secretary of SA Unions national positions with the Australian Council of Trade Unions, the Board of Directors of Statewide Super, global forums for workers capital and pension funds, and director roles on the boards of the South Australian Fire and Emergency Services Commission and Return to Work SA.

    Joe was also a representative swimmer, competing nationally and internationally. He held multiple South Australian records, was a member of the South Australian Sports Institute, and a scholarship holder on the University of Missouri (USA) Swimming Team.

    Adam Reid, Chief Executive

    Andrew Dunbar, Executive Director, Industry, Innovation and Small Business

    Callan Markwick, Executive Director, Workforce, Population and Migration and A/Executive Director, Skills SA (as at 30 June 2025)

    Diana Tembak, Executive Director, Portfolio Delivery

    Chris Wood, Executive Director, Invest SA

    Tim White, Executive Director, Trade and International

    Kim Eldridge, Executive Director, Skills SA (as of 4 August 2025)

    Adelaide University Act 2023

    Flinders University Act 1966

    Torrens University Australia Act 2013

    University of Adelaide Act 1971

    University of South Australia Act 1990

    Construction Industry Training Fund Act 1993

    South Australian Skills Act 2008

    TAFE SA Act 2012

    Technical and Further Education Act 1975

    Vocational Education and Training (Commonwealth Powers) Act 2012

    StudyAdelaide

    South Australian Skills Commission

    Office of the Agent General

    TAFE SA

    The agency’s performance

    During 2024-25, the department drove increased productivity and economic growth in South Australia by developing industrial capability and capacity; investing in and supporting research and development; developing a skilled workforce, including through higher education, VET and skilled migration; increasing the capability of small businesses; and facilitating investment and trade.

    Highlights from 2024-25:

    • Implementation of the Whyalla Steelworks support package
    • Through the Industry Capability Network SA (ICNSA), connected South Australian suppliers to key projects in defence, energy (including hydrogen), mining, water, infrastructure and construction sectors.
    • Developed South Australia’s Advanced Manufacturing Action Plan to deliver on key manufacturing initiatives aligned with the growth enablers in the Advanced Manufacturing Strategy.
    • Continued to support, advise and partner across government to support South Australia’s green industry transition.
    • Facilitated high impact investments into South Australia’s science, research and innovation system to support emerging industries and critical technologies and delivered programs and services to entrepreneurs and startups to grow innovative businesses, attract investment capital, generate revenue and create new jobs.
    • Supported the transition planning and implementation to create Adelaide University.
    • Delivered the largest Designated Area Migration Agreement (DAMA) program to date, extended the DAMAs through to 30 June 2026, and delivered the General Skilled Migration program to help address labour market challenges.
    • Released the Jobs and Skills Outlook and Skills Investment Blueprint to support Our Policy Direction for Skills in South Australia and deliver the state’s Jurisdictional Action Plan, a key requirement under the under the National Skills Agreement (NSA).
    • Collaborated with states and territories to deliver shared stewardship of Australia’s vocational education and training (VET) system under the NSA.
    • Targeted the state’s investment in skills to areas of government priority and strategic economic need. In 2024-25, more than $16 million was invested in 130 projects aimed at addressing trade skill shortages, supporting apprenticeships and traineeships, and building the capability and capacity of VET and Adult Community Education (ACE) providers.
    • Commenced delivery of initiatives outlined in Our Policy Direction for Skills in South Australia, focusing on completions, learner wellbeing and enhanced quality. In October 2024, Success and Wellbeing Services (SWS) were relaunched and expanded, in recognition of the growing importance of supporting student wellbeing, with an additional $5 million investment.
    • Commenced design and implementation of modern cloud-based technology platforms to replace ageing legacy systems through the Digital Transformation program, which is a key enabler for implementing the NSA Enhanced VET Data and Evidence Policy Initiative. mySkills SA was launched on 5 August 2025.
    • Supported 5,780 Fee Free course enrolments in 2024-25 through the Fee Free TAFE joint initiative between the South Australian and Commonwealth Government.
    • Implemented South Australia’s Small Business Strategy 2023-2030 through delivering programs, resources and support services that build strong foundations, accelerate growth, enhance digital and cyber capability, support the implementation of sustainability measures, and improve mental health and wellbeing
    • Implemented a second round of the Women in Business program to improve the success and growth prospects of female owned and led businesses in South Australia.
    • Launched Round 2 of the Economic Recovery Fund, offering energy efficiency grants to help small businesses and the not-for-profit sector to adopt more energy efficient practices, provide environmentally friendly products, and adopt new technology and equipment.
    • Formulated the South Australia Trade and Investment Strategy to 2030, setting a vision for our state’s global economic engagement over the next five years.
    • Facilitated over $920 million of investment into South Australia and secured around 1,000 new jobs through Invest SA investment facilitation activities.
    • Delivered investment attraction events around all major events, including LIV Golf, 2025 AFL Gather Round and the Adelaide Motorsport Festival, and hosted regular business and investor delegations throughout the year to showcase South Australia’s competitive economic edge.
    • Supported more than $180 million in new exports and supported over 500 South Australian businesses to connect with international partners, gain global market insights, and resolve barriers to trade.
    • Delivered Ministerial business missions and CEO delegations to priority trade and investment markets, including Japan, Korea, India, Singapore, Hong Kong, China, and the United Arab Emirates.
    • Coordinated business missions to priority markets to connect South Australian business with global opportunities, including at major events such as Osaka World Expo.
    • Delivered the ‘Buy SA. For SA’ campaign to make it easier for consumers to identify and buy local products.
    • Increased uptake of the State Brand to more than 10,000 registered businesses to facilitate a consistent and compelling positioning of South Australia in local, national and global markets.

    Agency objectives

    Indicators

    Performance

    Build the skilled workforce with industry – attract skills.

    Deliver South Australia’s skilled, employer sponsored and business migration programs.

    In 2024-25, delivery of the skilled, employer sponsored and business migration programs achieved:

    - All 3,800 state nominations approved for the General Skills Migration program.

    - 2,150 positions endorsed under the Designated Area Migration Agreement (DAMA) program.

    - 106 employer sponsored positions supported by DSD as the Regional Certifying Body for South Australia.

    - 326 approved nominations for the second stage of the Business, Innovation and Investment Program.

    - 516 Overseas Qualification Recognition certificates issued.

    - Partnership with six organisations to implement the Skilled Migration Talent and Industry Connection Program.

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    Build the skilled workforce with industry - delivering workforce development initiatives designed and implemented with industry and regions.

    Progress and achievements of implementing Workforce Development projects.

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    Progress and achievements of leading the implementation of the SA Defence Industry Workforce and Skills Action Plan.

    Forte pilot program has concluded the study phase. As at June 2025, a total of 138 participants have graduated (88% of total) and a total of 63 (46%) graduates have found employment in the technology sector.

    Recruitment for the Alternative Graduate commenced in early 2025. The program is expected to place up to 20 graduates by mid-2026 in emerging and growing sectors.

    The Spencer Gulf Jobs and Skills Hub was announced in February 2025. It is expected to deliver 1,100 employment, training and program participation outcomes over the funding period to mid-2028.

    21 of the 22 SA Defence Industry Workforce and Skills Action Plan initiatives have been implemented, engaging around 7,200 participants including:

    - Establishment of the Mechanical Engineering (Honours) degree apprenticeship

    - Launch of the Defence Industry Pathways (Traineeship) Program and the Shipbuilding Employment Pathway (Apprenticeships)

    - Implementation of the Defence Industry Connection Program providing undergraduate university students studying AUKUS-aligned disciplines with a paid internship with a defence industry employer

    - A State Government Memorandum of Understanding with ASC Pty Ltd was signed, which supports joint commitment to skills and workforce development.

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    Improve the state’s industrial capability and capacity - delivering industry programs that build on our state’s competitive strengths, increase value adding activity, and support the knowledge-based jobs of the future.

    Support South Australian manufacturers to improve productivity and competitiveness through the adoption of transformative technologies.

    In 2024-25, 10 South Australian manufacturers were supported in Round 1 of the Manufacturing Technology Adoption Program.

    Eight Accelerator Projects with eight South Australian manufacturers commenced under the Manufacturing Growth Accelerator at Tonsley Innovation District.

    In 2024-25, the Defence Supplier Uplift Program partnered with Huntington Ingall Industries (HII) and together worked with five South Australian companies that have potential to meet HII’s naval shipbuilding supply chain requirements. The five participating companies have successfully secured funding for uplift activities, supporting them to respond to local and international naval shipbuilding supply chains.

    ---

    Improve the state’s industrial capability and capacity - supporting manufacturers to increase competitiveness and accelerate sustainable growth.

    ---

    Number of manufacturers supported through the concierge service and other initiatives.

    More than 50 companies received guidance and advice through the Concierge Service.

    Around 100 businesses have attended five Manufacturing Technology Interest Group and other information sessions.

    ---

    Develop a high performing research and innovation system, accelerating productivity and technology adoption – investing in global excellence.

    Number of science and research projects supported, and amount invested.

    Since 2019, DSD has invested $31.5 million through the Research and Innovation Fund into 57 strategic research initiatives, leveraging an estimated $1 billion in cash co-investment from the Commonwealth Government and other sources. This includes support for ten Cooperative Research Centres in South Australia, including the newly approved Additive Manufacturing CRC and the Solutions for Manufacturing Advanced Regenerative Therapies (SMART) CRC.

    Through the National Collaborative Research Infrastructure Strategy (NCRIS) Co-Investment Fund, DSD is investing $20.2 million (2023–28) to support six major research infrastructure facilities, leveraging $63.1 million in cash co-investment from the Commonwealth and host institutions. A further $4.89 million (2024–27) is supporting step-change initiatives, leveraging an additional $17.4 million.

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    Develop a high performing research and innovation system, accelerating productivity and technology adoption –cyber awareness and adoption.

    Number of industry events to boost cyber security capability, knowledge sharing and networking.

    The department supported the delivery of nine industry events including:

    - AdelaideSEC (AISA)

    - National Missing Persons Hackathon

    - The Intersection of AI and Cyber Security (ISACA)

    - Mental Health and Cyber Month (AWSN)

    - UK Cyber Delegation

    - Executive Cyber Council Cyber - Workforce Summit

    - Australian Cyber Exchange (ACE25)

    - BSides Adelaide

    - 3rd Australian Space Cyber Forum (SpaceCyber Inc).

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    Develop a high performing research and innovation system, accelerating productivity and technology adoption - delivering programs and services to entrepreneurs and startups that build capability and attract private sector capital and customers.

    Number of startup and early-stage companies supported, and amount of private investment in innovative early-stage companies.

    ---

    Number of entrepreneurship and innovation ecosystem initiatives supported.

    In 2024-25, 13 early-stage companies were approved funding through the Seed-Start Program, an initiative under the Research and Innovation Fund (RIF).

    Since commencement in 2019, the Seed Start Program has approved investments totalling $20.38 million across 73 early-stage companies, which has leveraged $24.88 million in private sector matched funding. These companies have reported raising an additional $177.9 million in capital, creating a net increase of 342.5 jobs and generating $89 million in additional revenue.

    Continued funding support for the Startup Hub at Lot Fourteen, managed by Stone and Chalk. Since its opening in 2019, residents of the Startup Hub at Lot Fourteen have collectively raised more than $216.7 million in venture capital and other sources of funding and have created 914 jobs.

    The South Australian Venture Capital Fund (SAVCF) has invested in 12 early-stage business totalling $35.5 million which has leveraged a further $290.7 million from co-investors and created 605 direct and indirect jobs.

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    Develop and implement policies and programs and undertake strategic engagement with education providers to build a progressive higher and international education sector.

    Support the establishment of the new Adelaide University.

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    Attract international students to South Australia.

    Independent Advisor, Professor Ian O’Connor AC, provided regular updates and advice on the progress towards the establishment of Adelaide University. Adelaide University (Transitional) Regulations 2024 and Adelaide University (Transfer of Staff) Proclamation 2024 were made under the Adelaide University Act 2023 to support the transition to the new university.

    In the 2024 calendar year:

    - The $30 million Attracting International Students Grant was executed.

    - 59,251 international students were enrolled with South Australian education providers.

    - International education was valued at $3.2 billion.

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    Grow innovative and productive industries and businesses – delivering programs and services for small and family businesses.

    ---

    Number of businesses provided with solutions to support their growth and competitiveness.

    125,031 businesses provided with information or solutions in 2024-25, including support for small businesses in the Economic Recovery Fund – energy efficiency grants and the Whyalla Business Support.

    ---

    Grow innovative and productive industries and businesses – delivering programs and services for small and family businesses.

    ---

    Number of businesses supported to build capability.

    11,940 businesses supported to build skills and capability through the Office for Small and Family Business in 2024-25.

    ---

    Grow innovative and productive industries and businesses – delivering targeted capability development programs to address capability and knowledge gaps, build stronger foundations, and accelerate growth.

    ---

    Number of women supported to build capability through the Women in Business Program.

    Supported 271 businesses through the Women in Business Foundations Program and 40 businesses through the Women in Business Advisory Program.

    Grow innovative and productive industries and businesses – connecting businesses to contract opportunities within major projects.

    ---

    Amount of contract wins facilitated through Industry Capability Network SA (ICNSA).

    91 local businesses supported by ICNSA to win contracts for major projects to the value of $208.5 million.

    Support individuals to gain skills, access tailored supports and transition to work – training demand and commencements.

    Number of people participating in government funded VET.

    ---

    Number of apprentices and trainees in training.

    ---

    Number of apprentices and trainees in training aligned to government priority areas.

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    In 2024, there were 71,700 South Australian government-funded VET students.

    As at 31 December 2024 there were 22,500 apprentices and trainees in-training.

    Of the 22,500 South Australian apprentices and trainees in-training, as at 31 December 2024, 15,400 (approximately 69%) were in courses aligned to South Australian Government Priority Areas.

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    Support individuals to gain skills, access tailored supports and transition to work - completions.

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    % of qualification completions at Certificate III and above for government funded VET.

    In 2024 the proportion of South Australian government-funded VET qualifications completed at a certificate III and above level was 78.2%.

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    Support individuals to gain skills, access tailored supports and transition to work – tailored supports.

    Number of Upfront Assessment of Need (UAN) literacy and numeracy assessments undertaken.

    ---

    Number of students accessing Support and Wellbeing Supports across Registered Training Organisations (RTOs).

    ---

    In 2024-25

    - 75, 000 UAN Literacy and Numeracy assessments were undertaken.

    - Success and Wellbeing Supports provided approximately 30,000 hours of support to just under 1,200 unique students across 75 RTOs.

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    Support individuals to gain skills, access tailored supports and transition to work – employment status.

    Improved employment status after training.

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    Percentage of employers satisfied with VET.

    For 2024, the proportion of government-funded VET qualification completers that had an improved employment status after completing their training was 68.5%.

    For 2023 (latest date available), the proportion of South Australian employers that were satisfied with VET was 63.1%.

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    Drive local, national and international investment – attract and connect with local investment opportunities.

    Investment facilitated into South Australia through Invest SA.

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    Number of new jobs secured through investment opportunities.

    ---

    $920.1 million of investment facilitated into South Australia (with Invest SA support).

    1,081 new jobs secured through Invest SA investment facilitation.

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    Increase and diversify the export of our goods and services – connecting with international markets.

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    Trade outcomes facilitated for South Australia through export assistance and programs.

    Supported $181.9 million in new exports through departmental export assistance and programs.

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    Increase and diversify the export of our goods and services – trade advisory and capability building services.

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    Export services provided to South Australian businesses.

    Supported 582 South Australian businesses with export services.

    Promote South Australia’s brand and competitive advantages domestically and internationally – targeted business missions and activations.

    High level Ministerial and business missions delivered and supported.

    Delivered 6 Ministerial missions for the Minister for Trade and Investment.

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    Supported 5 Ministerial missions for the Premier and other South Australian Government Ministers.

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    Supported 2 missions for the Governor of South Australia.

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    Supported 33 business missions to key markets.

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    Promote South Australia’s brand and competitive advantages domestically and internationally – compelling positioning of SA and our capabilities.

    Uptake of Brand SA by registered businesses.

    10,767 businesses registered to use the State Brand – there has been a 12% uplift in business registrations in 2024-25.

    The Department of State Development was established on 1 July 2024.

    Over the past year corporate performance has focussed on establishment activity and work to transition incoming functions including; transition of information and systems, streamlining and improving internal operations and processes, review of the organisation’s governance structure and review of the organisation’s policies and procedures.

    Employment opportunity programs

    Program name

    Performance

    N/A

    		 No employment opportunity programs were offered in the 2024-25 Financial Year.

    Performance management and development system

    Performance

    Performance Development Planning (PDP) is a two-way process between managers and employees to discuss and plan performance objectives and development needs. It is expected that all employees have documented conversations about their performance twice per year.

    At 31 December 2024, 89% of employees had a documented PDP conversation within the past six months.

    At 30 June 2025, 79% of employees had a documented PDP conversation within the past six months.

    These figures do not include DSD employees working within the Office of the Minister for Trade and Investment, Local Government, and Veteran’s Affairs, or the Office of the South Australian Skills Commission

    Workplace injury claims

    Current year
    2024-25

    Past year

    2023-2024

    % Change
    (+ / -)

    Total new workplace injury claims

    0

    0

    0%

    Fatalities

    0

    0

    0%

    Seriously injured workers*

    0

    0

    0%

    Significant injuries (where lost time exceeds a working week, expressed as frequency rate per 1000 FTE)

    0

    0

    0%

    *number of claimants assessed during the reporting period as having a whole person impairment meeting the relevant threshold under the Return to Work Act 2014 (Part 2 Division 5).

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    Work health and safety regulations

    Current year 2024-25

    Past year

    2023-2024

    % Change
    (+ / -)

    Number of notifiable incidents (Work Health and Safety Act 2012, Part 3)

    0

    0

    0%

    Number of provisional improvement, improvement and prohibition notices (Work Health and Safety Act 2012 Sections 90, 191 and 195)

    0

    0

    0%

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    Return to work costs**

    Current year 2024-25

    Past year

    2023-2024

    % Change
    (+ / -)

    Total gross workers compensation expenditure ($)

    $6,185.30

    $2,054.55

    +201%

    Income support payments – gross ($)

    $0

    $0

    0%

    **before third party recovery

    Data for previous years is available at: https://data.sa.gov.au/data/da...

    Executive classification

    Number of executives

    SAES1

    17

    SAES2

    4

    Chief Executive

    1

    Data for previous years is available at: https://data.sa.gov.au/data/da...

    The Office of the Commissioner for Public Sector Employment has a workforce information page that provides further information on the breakdown of executive gender, salary and tenure by agency.

    Financial performance

    The following is a brief summary of the overall financial position of the agency. The information is unaudited. Full audited financial statements for 2024-2025 are attached to this report.

    Statement of Comprehensive Income

    2024-25

    Original

    Budget

    $000s

    2024-25 Actual

    $000s

    Variation

    $000s

    2023-24 Actual

    $000s

    Total Income

    68 651

    580 065

    511 414

    61 745

    Total Expenses

    67 923

    572 536

    504 613

    72 326

    Net Result

    728

    7 529

    6 801

    (10 581)

    Total Comprehensive Result

    728

    7 529

    6 801

    (10 578)

    The department reported a $7.529 million net surplus in the 2024-25 financial year. This result is $6.801 million favourable compared to original budget. Explanation of major variances are provided at note 1.4 of the full audited financial statements.

    Statement of Financial Position

    2024-25

    Original

    Budget

    $000s

    2024-25 Actual

    $000s

    Variation

    $000s

    2023-24 Actual

    $000s

    Current assets

    12 971

    87 662

    74 691

    17 593

    Non-current assets

    7 976

    16 661

    8 685

    8 521

    Total assets

    20 947

    104 323

    83 376

    26 114

    Current liabilities

    10 393

    19 207

    8 814

    7 074

    Non-current liabilities

    8 536

    16 518

    7 982

    11 249

    Total liabilities

    18 929

    35 725

    16 796

    18 323

    Net assets

    2 018

    68 598

    66 580

    7 791

    Equity

    2 018

    68 598

    66 580

    7 791

    The department’s net assets at 30 June 2025 were $66.580 million higher than original budget, primarily due to the transfer of net assets of $53.278 million relating to the transfer of Skills SA, Trade and Investment and Population Strategy functions to DSD effective 1 July 2024 (refer note 1.3 of the full audited financial statements).

    The following is a summary of external consultants that have been engaged by the agency, the nature of work undertaken, and the actual payments made for the work undertaken during the financial year.

    Consultancies with a contract value below $10,000 each

    Consultancies

    Purpose

    $ Actual payment

    All consultancies below $10,000 each - combined

    Various

    $ 4 990


    Consultancies with a contract value above $10,000 each

    Consultancies

    Purpose

    $ Actual payment

    2XE Pty Ltd

    Delivery of workshops, consultations, and sustainability assessments to assist South Australian small businesses develop strategies to improve their environmental sustainability and build skills and capability to implement sustainable business practices.

    $ 99 531

    2XE Pty Ltd

    Specialist review of energy efficiency grant applications.

    $ 25 900

    BDO Services Pty Ltd

    Financial and operational review services.

    $ 14 310

    Craig Simmons

    Independent Advisor to the South Australian government as Chief Scientist.

    $ 100 706

    David O’Connor

    Independent Advisor on matters relating to the establishment of the new Adelaide University.

    $ 202 680

    Hannan and Partners Pty Ltd

    Stakeholder engagement and recommendations report for the Kangaroo Island Business Hub.

    $ 22 186

    Infinity Ventures Pty Ltd

    Special envoy to Singapore and South-East Asia.

    $ 93 333

    Intellectual Capital Services

    Research and Innovation Fund review.

    $ 46 875

    Intellectual Capital Services

    Manufacturing Growth accelerator program review.

    $ 15 625

    Robert Walters Pty Ltd

    UK market migration research.

    $ 35 971

    X Factor Developments

    To work with Harvard University in the development of a potential partnership focusing on South Australia's world leading energy transition to renewables, and to develop innovation networks into Boston and New England, United States of America.

    $ 33 750

    Zed Management Consulting

    External Evaluation of SA Group Training Program and GTO Boost Programs.

    $ 92 150

    Total

    $ 788 007


    Data for previous years is available at: https://data.sa.gov.au/data/da...

    See also the Consolidated Financial Report of the Department of Treasury and Finance for total value of consultancy contracts across the South Australian Public Sector.

    Contractors disclosure

    The following is a summary of external contractors that have been engaged by the agency, the nature of work undertaken, and the actual payments made for work undertaken during the financial year.

    Contractors with a contract value below $10,000

    Contractors

    Purpose

    $ Actual payment

    All contractors below $10,000 each - combined

    Various

    $ 362 912

    Contractors with a contract value above $10,000 each

    Contractors

    Purpose

    $ Actual payment

    2XE Pty Ltd

    Development of an energy savings calculator for the energy efficiency grant program.

    $ 10 000

    4TH Harmonic Pty Ltd

    Support to meet defence skills, workforce and supply chain needs.

    $ 214 599

    4TH Harmonic Pty Ltd

    Construction industry workforce profiling and analysis.

    $ 13 388

    Akkodis Australia Talent Pty Ltd

    Project officer and senior business analyst for Skills SA Digital Transformation projects.

    $ 278 060

    Alemba Pty Ltd

    Support services for the IT Service Management tool.

    $ 20 700

    Anthony Love Journalist

    Services provided to the South Australian Wine Ambassadors program.

    $ 35 550

    Australian Sports Technologies Network Ltd

    Delivery of the South Australian Sports Technology Export Capability program.

    $ 15 909

    B Pragmatic Pty Ltd

    Project management services for the South Australian Healthcare Consortium project.

    $ 88 266

    B Pragmatic Pty Ltd

    Project manage South Australian Healthcare Consortium project feasibility.

    $ 65 003

    BDO Services Pty Ltd

    Economic analysis support.

    $ 44 000

    BDO Services Pty Ltd

    Risk and audit management and strategy services.

    $ 41 985

    BDO Services Pty Ltd

    Business case development for an enterprise CRM.

    $ 13 489

    Belinda Hay

    Business reviews for the Global Expansion program.

    $ 33 000

    Business SA

    Event management services.

    $ 16 000

    Chamonix IT Management Consulting (SA) Pty Ltd

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 312 856

    Clear Decisions Trust

    Project management and relocation support for Trade and Investment functions.

    $ 44 000

    COGS Project Therapy Pty Ltd

    Migration of data and configuration into new instances of Jira and Confluence.

    $ 19 440

    Corporate Scorecard Pty Ltd

    Financial viability assessment.

    $ 14 663

    CyberCX Pty Ltd

    Review of the Global Expansion program.

    $ 30 000

    CYLAD Australia Pty Ltd

    Review of the Global Expansion program.

    $ 55 500

    Data 3 Ltd

    Managed platform services.

    $ 118 110

    Databricks Inc

    Data migration and architectural design review.

    $ 99 483

    Deloitte Touche Tohmatsu

    Internal audit services over the departments screening processes, systems and controls.

    $ 20 381

    DesignInc Adelaide Pty Ltd

    Provision of design services.

    $ 70 279

    Dialog Pty Ltd

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 133 515

    Digivate Health Pty Ltd

    Digital Health support provided for the Health Consortium feasibility.

    $ 12 000

    Duck and Partners Pty Ltd

    Strategic advisory services to determine scope for enterprise CRM.

    $ 15 000

    Elevate Management Consulting

    Commercial support for the South Australian Healthcare Consortium project.

    $ 83 172

    ERM Australia Consultants

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 928 450

    Ernst and Young

    Review of industry and strategic internal engagement functions.

    $ 34 900

    Expose Data Pty Ltd

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 1 981 990

    Foreign Enterprise Human Resources Services Co. (FESCO)

    Senior Business Development Officer for the Jinan Overseas Office.

    $ 97 350

    Frame Creative Pty Ltd

    Website development services for Migration SA.

    $ 35 000

    Gippsland Group Training Ltd

    Recruitment process outsourcing partner for The Alternative Industry Placement program.

    $ 282 516

    Gray Andreotti Advisory

    Commercial advisory services.

    $ 82 125

    Hammond Street Developments Pty Ltd

    Apprenticeship and Traineeship online Application System (ATLAS) software support, Maintenance, enhancement and development services.

    $ 201 550

    Hannan & Partners Pty Ltd

    Cyber security support services.

    $ 33 645

    Hannan & Partners Pty Ltd

    SA Cyber Security and SA Protective Security Framework attestation review.

    $ 27 434

    Hannan & Partners Pty Ltd

    Update the 2024-25 Protective Security and Cyber Security Program.

    $ 15 454

    Hays Specialist Recruitment

    Temporary staff hire.

    $ 442 633

    Hays Specialist Recruitment

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 180 762

    Hoban Recruitment Pty Ltd

    Temporary staff hire.

    $ 58 427

    Idea Science Pty Ltd

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 713 895

    Information Proficiency and Sigma Data Solutions

    Establishment of new content manager workgroup server for the Department for Energy and Mining.

    $ 12 280

    Intellectual Capital Services

    Productivity analysis services.

    $ 11 250

    Kilo Partners Pty Ltd

    Project management services for Small Business Week 2025.

    $ 18 760

    Latitude IT Pty Ltd

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 587 931

    Leaders Institute of SA

    Innovation Leaders Network (ILN) Leadership program delivery.

    $ 53 334

    LightBulb Digital

    Interface design, implementation and content assistance for the DSD intranet.

    $ 25 715

    LOUJAY Pty Ltd

    Financial due diligence and grant assessment support.

    $ 28 301

    Merkle ANZ Pty Ltd

    Salesforce Program Architect for Skills SA Digital Transformation projects.

    $ 464 275

    Michels Warren Pty Ltd

    Provision of branding services.

    $ 10 960

    Mike Smith Pictures

    Videography services for the ZAHRA Case Study.

    $ 24 150

    Mike Smith Pictures

    Heavy Industry Multi-Skills project to support learners to improve their foundation skills and move into further training or work in the Upper Spencer Gulf region.

    $ 16 355

    Monkeystack Pty Ltd

    Development services for a virtual reality project.

    $ 31 640

    Motiv Brand Design

    Media and communications design and artwork services.

    $ 39 200

    MTX Australia Pty Ltd

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 163 755

    Muller Junqueira Capital Pty Ltd

    Development of skill improvement surveys and workshop delivery.

    $ 10 000

    NEC Australia Pty Ltd

    Change management services.

    $ 19 173

    Nilson (SA) Pty Ltd

    Electrical maintenance services for the TechHub.

    $ 12 189

    Nucleus Media Australia Pty Ltd

    Marketing and communications support for Small Business Week 2025.

    $ 14 673

    Ocado Retail Ltd

    E-Commerce campaign to promote SA wines in the UK.

    $ 39 720

    On The Table Events Pty Ltd

    Event management services for Learner Support services launch event .

    $ 18 682

    Paxus Australia Pty Ltd

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 1 367 088

    Peoplebank Australia Ltd

    Temporary staff hire.

    $ 59 374

    Pernix Pty Ltd

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 753 554

    Pitstop Marketing Pty Ltd

    Proofing and editing services for the Migration SA website.

    $ 30 000

    Rajendra Mugunthan (trading as East West Consultants)

    Accounting Services for the Office of the Agent General in London.

    $ 52 778

    Randstad Pty Ltd

    Temporary staff hire.

    $ 341 972

    Readygrad Pty Ltd

    Delivery of professional development to graduates and employers for The Alternative Industry Placement program.

    $ 15 245

    Reconciliation SA Pty Ltd

    Development of a Reconciliation Action Plan.

    $ 25 320

    Rural Business Support

    Financial counselling for small business impacted by Drought.

    $ 68 000

    Sara Jane Consulting Pty Ltd

    Media and communications services.

    $ 69 813

    Sarah Creeper Pty Ltd

    Communication and event management services for the South Australian Science Excellence Awards.

    $ 31 900

    Scyne Advisory Pty Ltd

    Program assurance review.

    $ 63 336

    Scyne Advisory Pty Ltd

    Financial and data analysis and modelling services.

    $ 37 350

    SFDC Australia Pty Ltd

    Salesforce technical support.

    $ 39 559

    Showpony Adelaide Pty Ltd

    For services relating to the Buy Local campaign.

    $ 52 080

    Society Marketing Communications Pty Ltd

    Communications services to support the Office for Small and Family Business.

    $ 24 532

    Society Marketing Communications Pty Ltd

    Development of a workforce toolkit.

    $ 12 615

    Talent International (SA) Pty Ltd

    Temporary staff hire.

    $ 672 321

    The Big Middle Pty Ltd

    ICT specialist services for Skills SA Digital Transformation projects.

    $ 145 738

    The Digital Embassy Pty Ltd

    Hosting and website maintenance services Skills SA.

    $ 15 750

    The University of Adelaide

    Review of the Wine Export Diversification program.

    $ 25 000

    Think Human Pty Ltd

    IT architecture services for the South Australian Healthcare Consortium project.

    $ 41 360

    University of South Australia

    Ethics and governance support for the South Australian Healthcare Consortium project.

    $ 20 833

    VeriFire

    Fire protection services for the TechHub.

    $ 17 888

    Victoria University

    Employment forecasts of economic conditions over the period 2024-25 to 2033-24.

    $ 25 000

    Watertec Australia Pty Ltd

    Monthly maintenance and water treatment services for the TechHub.

    $ 15 531

    Watson Fitzgerald & Associates Pty Ltd

    Maintenance services for the TechHub.

    $ 22 398

    White Design

    Design and development of brand materials for the Osaka World Expo.

    $ 14 450

    Yamagigu Consulting Pty Ltd

    Develop an Aboriginal Adult Education and Training Strategy in consultation with key stakeholders.

    $ 185 291

    Total

    $ 13 245 811


    Data for previous years is available at: https://data.sa.gov.au/data/da...

    The details of South Australian Government-awarded contracts for goods, services, and works are displayed on the SA Tenders and Contracts website. View the agency list of contracts.

    The website also provides details of across government contracts.

    Risk management

    The department is committed to establishing, integrating, and embedding risk management within its operations to contribute to the achievement of the department’s strategic objectives.

    The department’s Risk and Assurance function provides objective assurance and consulting services to enhance the department’s ability to achieve its strategic objectives. It supports the Chief Executive and Executives in effectively fulfilling their responsibilities related to risk management, governance, and internal control. Additionally, it provides ongoing support to the department’s Risk and Audit Committee (RAC), a key governance body advising and assisting the Chief Executive.

    The RAC, in its advisory capacity, continued to assist the Chief Executive to fulfil its responsibilities in matters relating to integrity of the financial statements, compliance with relevant legal and regulatory requirements, performance of the internal audit function and efficient and effective management of all aspects of risk as prescribed under the committee’s Terms of Reference. The RAC is chaired by an external member and met four times in 2024-25.

    The department’s risk management activities are supported by dedicated risk management resources, and a Risk Management Framework, comprising of a Risk Management Policy and Procedure and associated templates, which outlines the department’s position and approach to risk management.

    The department’s Executive Leadership Committee (ELC) undertook a Strategic Risk Assessment Review in October 2024 to develop an updated Strategic Risk Register and Risk Appetite Statement. The ELC identified eleven strategic risks which have been assigned for implementation of risk mitigation strategies, monitoring and reporting, with oversight provided by the ELC and the RAC.

    The department developed and implemented a comprehensive Risk-Based Internal Audit and Compliance Program, which encompassed internal audit projects, compliance reviews, and other assurance activities. The Program was designed to assess the adequacy and effectiveness of existing policies and procedures, ensuring that robust internal controls are in place. It also aimed to identify opportunities for improvement to further strengthen the department’s overall control environment.

    Category/nature of fraud

    Number of instances

    Departmental operations

    0

    Grant related

    3

    NB: Fraud reported includes actual and reasonably suspected incidents of fraud.

    The department has a zero tolerance to fraud, corruption, intentional and serious misconduct, or substantial maladministration of any type.

    The department has adopted and promotes the Code of Ethics for the South Australian Public Sector, which outlines the expected standards of ethical conduct, integrity, and professionalism for all employees.

    The department also supports the maintenance of an effective internal control environment by ensuring compliance with relevant legislation and regulations, namely the Public Finance and Audit Act 1987, applicable Treasurer’s Instructions and Australian Accounting Standards.

    The department’s Fraud Control Policy, Procedure and Plan outline the department’s approach to preventing, detecting, and responding to fraud. Processes are also in place for recording, analysing, reporting and escalating fraud and corruption loss events and control failures. These include the endorsement of key mechanisms in preventing, detecting and responding to the risks of fraud. These controls are supported by an Internal Audit and Compliance Program, with findings reported to the RAC and recommendations implemented by relevant business units, under the ongoing oversight of the Risk and Assurance team.

    The department maintains a robust risk-based Financial Management Compliance Program (FMCP) as mandated by Treasurer’s Instructions 28 – Financial Management, which includes control elements deemed critical to relevant and reliable financial reporting. In addition, the department maintains effective internal controls including segregation of duties, maintaining and regularly reviewing financial authorisations within the department’s e-procurement and purchase card management systems against financial authorisations and employee termination reports, and ensuring key reconciliations are performed regularly.

    In addition to the FMCP, fraud risk management is embedded in the department’s risk management processes. It is integrated into employees’ daily business operations and further assessed through targeted risk evaluations, including the identification of fraud and financial reporting risks.

    To strengthen the management of fraud risks related to the issuing and monitoring of grants, and to address recommendations from the Independent Commission Against Corruption’s 2023 Evaluation of Grants Administration, the department has reviewed and updated its Grants Management Framework, robust due diligence processes have been implemented to support the assessment of grant applications, and a Fraud Risk e-learning module has been developed to raise staff awareness and promote sound risk management practices.

    Other policies and procedures maintained by the department to manage the risk of fraud include:

    • Complaints Management Policy and Procedure
    • Conflicts of Interest Procedure
    • Employee Screening Procedure
    • Financial authorisations
    • Financial policies and procedures
    • Gifts and Benefits Policy and Register
    • Grants Management Framework
    • Outside Employment Procedure
    • Public Interest Disclosure Procedure
    • Risk Management Policy and Procedure

    Data for previous years is available at: https://data.sa.gov.au/data/da...

    Number of occasions on which public interest information has been disclosed to a responsible officer of the agency under the Public Interest Disclosure Act 2018:

    Nil

    Data for previous years is available at: https://data.sa.gov.au/data/da...

    Note: Disclosure of public interest information was previously reported under the Whistleblowers Protection Act 1993 and repealed by the Public Interest DisclosureAct 2018 on 1/7/2019.

    Reporting required under any other act or regulation

    Nil

    The Department of State Development is an applicable organisation for the purposes of the Carers’ Recognition Act 2005.

    Section 7: Compliance or non-compliance with section 6 of the Carers Recognition Act 2005 and (b) if a person or body provides relevant services under a contract with the organisation (other than a contract of employment), that person's or body's compliance or noncompliance with section 6.

    The department provides online training to staff regarding disability and inclusion, which includes the Carer’s Recognition Act 2005, as well as flexible working and special leave options to assist employees in meeting caring responsibilities.

    Public complaints

    Complaint categories

    Sub-categories

    Example

    Number of Complaints

    Professional behaviour

    Staff attitude

    Failure to demonstrate values such as empathy, respect, fairness, courtesy, extra mile; cultural competency

    1

    Professional behaviour

    Staff competency

    Failure to action service request; poorly informed decisions; incorrect or incomplete service provided

    0

    Professional behaviour

    Staff knowledge

    Lack of service specific knowledge; incomplete or out-of-date knowledge

    0

    Communication

    Communication quality

    Inadequate, delayed or absent communication with customer

    		0

    Communication

    Confidentiality

    Customer’s confidentiality or privacy not respected; information shared incorrectly

    0

    Service delivery

    Systems/technology

    System offline; inaccessible to customer; incorrect result/information provided; poor system design

    0

    Service delivery

    Access to services

    Service difficult to find; location poor; facilities/ environment poor standard; not accessible to customers with disabilities

    0

    Service delivery

    Process

    Processing error; incorrect process used; delay in processing application; process not customer responsive

    1

    Policy

    Policy application

    Incorrect policy interpretation; incorrect policy applied; conflicting policy advice given

    1

    Policy

    Policy content

    Policy content difficult to understand; policy unreasonable or disadvantages customer

    0

    Service quality

    Information

    Incorrect, incomplete,
    out-dated or inadequate information; not fit for purpose

    0

    Service quality

    Access to information

    Information difficult to understand, hard to find or difficult to use; not plain English

    0

    Service quality

    Timeliness

    Lack of staff punctuality; excessive waiting times (outside of service standard); timelines not met

    0

    Service quality

    Safety

    Maintenance; personal or family safety; duty of care not shown; poor security service/ premises; poor cleanliness

    0

    Service quality

    Service responsiveness

    Service design doesn’t meet customer needs; poor service fit with customer expectations

    0

    No case to answer

    No case to answer

    Third party; customer misunderstanding; redirected to another agency; insufficient information to investigate

    0

    Total

    3


    Additional Metrics

    Total

    Number of positive feedback comments

    0

    Number of negative feedback comments

    4

    Total number of feedback comments

    105

    % complaints resolved within policy timeframes

    67% 2 Complaints

    Data for previous years is available at: https://data.sa.gov.au/data/da...

    The department is committed to ensuring information and services are easy to access and welcomes feedback from our customers and the general public.

    Of the 105 recorded feedback comments/enquiries received during 2024-2025, two were complaints, and the remainder were operational enquiries or suggestions referred to the relevant business unit for action. These feedback and complaints assist the department to continually improve the overall customer experience and service.

    The Department of State Development is compliant with Premier and Cabinet Circular 039 – complaint management in the South Australian public sector

    Y

    The Department of State Development has communicated the content of PC 039 and the agency’s related complaints policies and procedures to employees.

    Y

    Download the 2024-25 Annual Report